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Education : Bachelors Degree
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Experience
: 5 - 10 Years
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Skills :
COMPETENCIES
REQUIRED
- Customer Service - Responds promptly to customer needs;
Solicits customer feedback to improve service; Responds to requests for service
and assistance. Solicits and applies customer feedback (internal and
external)
- Attendance/Punctuality - Is consistently at work and on time;
Ensures work responsibilities are covered when absent. Commits to long hours of
work when necessary, in order to reach goals
- Interpersonal Skills - Focuses
on solving conflict, not blaming; maintains confidentiality. Listens to others
without interrupting; Keeps emotions under control
- Teamwork Spirit -
Balances team and individual responsibilities. Exhibits objectivity and openness
to others' views. Puts success of team above own interests. Able to build morale
and group commitments to goals and objectives
- Professionalism - Approaches
others in a tactful manner; Reacts well under pressure; Treats others with
respect and consideration regardless of their status or position; Accepts
responsibility for own actions; Follows through on commitments
-
Organizational Support - Follows policies and procedures; Completes
administrative tasks correctly and on time. Supports organization's goals and
values. Gives and welcomes feedback, while contributing to build a positive team
spirit
- Dependability - Follows instructions, responds to management
direction. Completes tasks on time or notifies appropriate person with an
alternative plan. Commits to long hours of work when necessary, in order to
fulfil organizational requirements
- Ethics - Inspires the trust of others.
Works with integrity and ethically; upholds organizational values
- Written
Communication - Writes clearly and informatively; Edits work for spelling and
grammar; Presents numerical data effectively; Able to read and interpret written
information in both English and Arabic
ESSENTIAL REQUIREMENTS
-
Bachelor Degree from a ideally recognized University
- 5+ years Managerial
experience in a retail role
- Experience in Medical insurance is preferred
but not essential
- Ability to communicate clearly read and write
effectively; in English and Arabic
- Ability to apply concepts such as
fractions, percentages, ratios, and proportions to practical situations
- To
perform this job successfully, an individual should have sound computer skills
in the MS Office Package
- Advanced knowledge of Microsoft Word, Excel and
PowerPoint
Responsibilities :
KEY RESPONSIBILITIES
Include the following, while other duties may be assigned
thereafter:
- Provides detailed sales plan and targets for an ongoing 12
months for sales area
- Manages and leads Account Managers and Account
Executives team to achieve all elements of prospecting and selling efforts in
market segment with >100 members, while ensuring manpower requirement in the
region are always met. For identified major accounts >5000 members, plans
approach with Sales Director
- Develops and maintains relationships with key
and potential clients in the designated region
- Manages Retention function
and team for maintaining, servicing, premium collections in line with our
clients credit Control Policy, and renewing existing clients to achieve
retention targets
- Manages quality workflow and procedures to ensure maximum
business efficiency and maintains appropriate levels of professional written and
spoken sales activity in both the Arabic and English languages with open
communication through office
- Ensures that CRM database is kept updated by
area team on all sales activity, forecast and results. In addition to
weekly/monthly reports on overall area performance
- Contributes to the
strategic direction of the Sales by way of team management meetings, and
directly contribute to the sales plan
- Manages and leads the territory Sales
teams to achieve AOP sales targets within the agreed performance management
process
- Ensures effective cost management of the regional budget including,
training, travel, incentives and capital expenditures
- Ensures sales policy
is observed in meeting operational requirements and legal criteria observed in
terms of Saudi Arabian laws and regulatory requirements
- Maintains and
provides high level of information on PMI market trends and regulation update,
together with competitor products, pricing moves etc. Based on this,
recommends/plans for Sales and distribution expansion in the designated
region
- Other duties as may be assigned, i.e. Marketing activities,
Providers communication and negotiation in co-ordination with Hospital
Contracting Manger/Team
OTHER SKILLS AND ABILITIES
- Ability to
effectively work in a multi-gender, multi-national work team; whilst displaying
particular sensitivity towards opposite gender, cultural and ethnic differences
- Ability to travel, in accordance to operational requirements
- Must
have good self-management, team-management, motivational, negotiation,
communication and presentation skills
- Must be able to work under minimum
supervision on a day to day basis
- Must have previous experience of working
in a multi-national, multi-cultural environment, ideally in the Middle East.
Experience in the (medical) insurance field would be considered a plus
-
Strong commercial and numerate competency to direct sales policy in respect of
risk management and claims related corporate pricing
- Must be able to plan
on both strategic and tactical levels making accurate assumptions of resource
requirements, which will affect the profitability of the business
- Decisions
have to be taken in a timely manner, prioritising where appropriate, limiting
adverse situations and gaining commitment to course of
action.
SALARY
-Total package up to 40k SAR per month/ $127k USD
per annum (Depends upon experience and qualifications)
-Benefits include
Transport, Housing and Medical Insurance.
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